Shipping policy
Shipping Policy
Thank you for shopping at 99heirlooms.com. We aim to get your garden growing as quickly as possible. Below are the details of our shipping procedures:
Processing Time
All orders are processed and shipped within 3 business days of the order date. Please note that we do not ship on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard (Seeds Only) | 3–7 Business Days | FREE (Orders over $35) |
| Standard (Seeds Only) | 3–7 Business Days | $7.00 Flat Rate |
| Priority Shipping (Seeds Only) | 2–3 Business Days | $12.00 |
| UPS Ground/Air | Varies | Calculated at Checkout |
Note: Delivery delays can occasionally occur due to carrier volume or weather.
Dropship Items
Items shipped directly from our suppliers (dropship items) may have different shipping rates and delivery timelines. These costs are calculated based on the specific supplier's rates and will be clearly shown during the checkout process.
Shipment Confirmation & Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours of fulfillment.
Damages & Issues
If you receive your order damaged, please contact us immediately at info@99heirlooms.com with your order number and a photo of the damaged packaging or product so we can make it right.